With TeamViewer you can easily create a remote support session directly from your chat in Zendesk to Windows, Mac, Linux and mobile devices. Simply insert the created link into the chat and send it …
Zendesk offers a powerful customer service and engagement platform that scales to meet the needs of any business. By integrating TeamViewer with Zendesk Support and/or Zendesk Chat, you’ll be able to manage all your support tickets in one place and provide more responsive service.
Teamviewer is the No.1 solution for remote support and desktop sharing regarding market share with over 1.5 billion installations worldwide, 20 million connected devices at any given time and translations in more than 30 languages.
To install the TeamViewer App for Zendesk Support, head over to the Zendesk Marketplace and locate the 3 rd party integration via the following link. Once the user confirms they are in the correct Zendesk Product listing in the Marketplace ( also available for Zendesk Chat ) they choose Install.
At TeamViewer, we love their marketplace with app integrations for their Support and Chat products so that you can customize and expand your capabilities. TeamViewer’s a trusted partner of Zendesk and below are a few ways that a TeamViewer integration can benefit your business.
“Zendesk is an important technology partner for TeamViewer and we are excited to expand our integration relationship to another important platform – Zendesk Chat.” TeamViewer is already integrated with Zendesk Support, a web-based ticket system that offers an elegant solution for ticket management and help desk issues.
Thanks to Zendesk and TeamViewer, now it’s possible to integrate the TeamViewer app directly into your Zendesk account. This is great news because it means that you no longer need to ask the user for their user ID or password to create a screen sharing session.
“Zendesk is an important technology partner for TeamViewer and we are excited to expand our integration relationship to another important platform – Zendesk Chat.” TeamViewer was previously
TeamViewer, a software provider for IoT, connectivity, monitoring, support, and team collaboration, has integrated its remote support software with Zendesk Chat, the live chat customer service solution rom Zendesk Inc. The new functionality enables Chat users to provide remote support sessions on a wide variety of customer devices.
Learn how TeamViewer integrates with the apps you use to deliver high functionality & increase productivity. TeamViewer; Integrations; Learn why GetApp is free. TeamViewer Integrations. App Info . TeamViewer Pricing TeamViewer Reviews TeamViewer Alternatives TeamViewer Comparisons TeamViewer offers a supported integration with Zendesk